Commercial Disclosure

Business Information

TheUsualJapan / ザ・ユージュアル・ジャパン

Legal Name: Livio Mauro Canonica
Address: We will disclose without delay if requested
Phone Number: We will disclose without delay if requested
Email: "info [at] theusualjapan.com"
Head of Operations: Livio Mauro Canonica

Price of Goods/Services:

  • Free Subscription - $0
  • Supporter Subscription - $1/month (tax included)
  • Voluntary one time contributions - no fixed $ amount, the reader can decide the amount that they would like to donate (tax included)

Additional Fees:

  • No additional fees apply for our digital subscription or voluntary donations

Payment Methods:

  • Credit Cards, Google Pay, Apple Pay, Link

Payment Period:

  • Credit Card, Google Pay, Apple Pay and Link payments are processed immediately.

Delivery Time:

  • As soon as a valid payment was processed the subscriptions will be active therefore the service will be considered delivered.

Return/Refund Policy:

  • Subscription Services: If you are not satisfied with our service, you may cancel your subscription at any time. However, please note that we do not offer refunds for partial subscription periods or unused services.
  • One-Time Payments/Donations: All one-time payments and donations are final and non-refundable unless otherwise stated. If you believe that a payment or donation has been made in error, please contact us immediately so we can assist you.

Please note that this policy may be subject to change, and we encourage you to review it periodically.

  • Processing Refunds: Refunds, when applicable, will be processed through Stripe, our payment processor. The refund process can take up to 30 days from the date of the refund request. Please note that Stripe's processing fees from the original transaction will not be returned in case of a refund.
  • Refund Timing: Once a refund is processed, it can take 5-10 business days to appear in your bank account, depending on your bank's processing time.
  • Disputes and Chargebacks: If you dispute a charge that is fully refunded, disputes and chargebacks are not possible.
  • Contact Information: If you have any questions or concerns about a payment, please contact us at "support [at] theusualjapan.com".

Compliance with the Revised Specified Commercial Transactions Act

We comply with the Revised Specified Commercial Transactions Act that came into effect on June 1, 2022. We ensure transparency in our advertising, provide clear information about withdrawal rights, and adhere to regulations on mail-order advertising. We also provide clear information about the cooling-off period and cancellation procedures.

Stripe Payment Processing

We use Stripe for payment processing. By using our services and agreeing to this disclosure, you acknowledge and agree to be bound by Stripe's Terms of Service. You also agree to provide Stripe with accurate and complete information about yourself and your business, and you authorize us to share this information and transaction information related to your use of the Stripe services.

Electronic Communications

By using our services, you consent to receive electronic communications from us. These electronic communications may include notices about your account and information concerning or related to our service. These communications are part of your relationship with us. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements.